- Free to Pro: Settings, Subscription card, Upgrade Plan.
- Switch between monthly and yearly, update your card, or cancel Pro with Manage Billing on the same card.
- After canceling, Pro stays active until the end of the period you paid for.
- On the free plan nothing is deleted, but PDF exports and batch logging lock, and you cannot add students past 30.
- School staff see Billing is managed by your school's administrator; school billing lives in admin settings.
Plan changes happen from the Subscription card in Settings. Changing or canceling a plan does not delete your students, charts, or logs; it changes which features and limits apply.
Upgrade
In Settings, the Subscription card shows your current plan. Upgrade Plan opens the pricing page, where you choose monthly or yearly Pro and check out. Pro features turn on for the students and charts you already have; nothing is re-created.
Switch billing or cancel
Paid accounts have Manage Billing on the Subscription card, which opens the billing portal for your subscription. Use it to update your payment method, see invoices, change your plan, or cancel.
When you cancel, you keep Pro until the end of the billing period you already paid for. After that the account moves to the free plan.
What happens on the free plan
Your students, charts, logs, IEP goals, BIPs, and saved packets stay. You can keep viewing and logging.
Pro-only actions lock: PDF progress reports, the IEP progress report, BIP and packet PDFs, packet translation, and Batch Log. If you have more than 30 students, you can view existing data but cannot add students until you are under the limit or upgrade again. New charts are limited to 2 active per student.
Before you cancel, download any PDFs you will need, such as reports for an upcoming meeting. A downloaded PDF is yours to keep.
School accounts
If your access comes from a school plan, Settings shows that billing is managed by your school's administrator and there is nothing to pay personally.
School admins manage the school subscription at /dashboard/admin/settings, which has Manage Billing and Upgrade Plan.
Leaving Evident entirely
Settings has Download my data, which exports your account data, and Delete Account, which permanently deletes the account with its students, charts, and logs. Deletion cannot be undone, so download first.
A Caseload Calendar subscription is separate from Pro and is managed on its own.
Frequently asked questions
Will my students disappear if I cancel Pro?
No. Canceling changes features and limits, not data. Students, charts, and logs stay on your account.
Can I still see old charts on the free plan?
Yes. Viewing and logging continue. Creating PDFs and batch logging are the parts that lock.
Do I lose anything by upgrading again later?
No. Pro turns back on for the same students and history.
I have 45 students and moved to the free plan. What now?
You can view everyone and keep logging existing students, but you cannot add students until you are under 30 or upgrade. Archiving students you no longer log is the usual fix.